Privacy statement

PRIVACY & COOKIE DECLARATION Atlas Promotion Tours
With this privacy statement we inform you, among other things, about what kind of personal data we do
collect, for which your data is processed and which rights you have.

Click on the level next to the bold headers for more information on the subject if it is
information has not been expanded.

BOOKING
If you wish to book for other persons, you must be authorized by that person
to be.

What data do we collect from you?
When you book a trip, the information you provide will be recorded by us. We collect
data including:
  • Name, address, place of residence, telephone number, e-mail
  • Date of birth
  • Payment details
  • Diet data (if you want to specify this)
  • Necessary medical data (if you want to specify this)
  • Information about the booked trip
  • Company name and policy number of your travel insurance
What do we use the data for?
  • Your details are required to make inquiries, to provide you with information about your trip, for relevant communication concerning the booking, for a good export of the trip and to handle the booking and payment.
  • Your dietary details are shared with the hotel or other travel service providers who provide meals and if this has a medical or religious reason only to the extent that you give your consent.
  • Insofar as you give your consent, your medical data will be shared with the travel service provider who needs to be aware of this and is required for your needs, your safety or the safety of third parties.
  • Name and address details, bank details and details of the booked trip, the costs and the payment are processed for the purposes of accounting, debtor administration and collection transactions.
  • Your data may be used for a legitimate interest of the company or third parties, such as settlement of complaints, disputes and legal claims, insofar as your interest does not have to prevail.
  • [We process your experience to assess whether you meet the participation requirements. This is necessary for your safety, that of others and for the proper execution of the journey.]
  • [We process the company name of your travel insurer and your policy number to check whether you have travel insurance because it is mandatory.
Basis
We collect your data for the implementation of the agreement we have with you.
In addition, data is processed on the basis of the legitimate interest of the company
and third parties, in so far as your interests do not have to prevail. Furthermore, data is collected
to comply with legal obligations, including in particular the duty to conduct one
accountancy. You must explicitly state the processing of your dietary data / medical data
to grant permission.

How long do we keep your data
  • Unless otherwise stipulated, personal data will be stored up to two years after the trip.
  • Medical data will be deleted after 30 days after the trip.
  • Insofar as data are required for the tax administration, this data is stored during the applicable mandatory period (usually 7 years).
  • The above storage periods can be deviated from due to a statutory obligation or a legitimate interest of the company or third parties insofar as your interest does not have to prevail. Data can be stored, among other things, in the event of complaints, possible disputes or legal claims up to 2 years after settlement of the complaints, the dispute or the legal claims.
With whom do we share your data?
  • We make your data available to travel service providers if and insofar as this is necessary for the proper execution of the trip, for the purpose of representing your needs, for your safety or the safety of others.
  • The processing of data uses external processors such as the booking system, the accounting system, the e-mail system, the accounting and for the payment and collection.
Transfer to a third country or international organization outside the EU?
If your trip takes place outside the EU, the necessary personal data will be transferred to
local travel service providers outside the EU on the basis of the implementation of the (travel) agreement with you.
The travel service providers are responsible for the correct processing of your
personal data and are bound by the privacy rules that apply in that country.

REISEVALUATION
What data do we collect from you?
We collect data including your name, the trip, your reviews of the trip, your
other feedback or information that you mention in the travel evaluation.

What do we use the data for?
  • We use the data for internal evaluation.
  • We use the data for evaluation and feedback to the travel service provider concerned.
Basis
We collect your data on the basis of the implementation of the agreement we have with you.
In addition, data is processed on the basis of the legitimate interest of the company
and travel service providers with a thorough evaluation of their products or services as far as your interests are concerned
should not prevail.

How long do we keep your data
Data in the evaluation are kept for up to 2 years after the trip.

With whom do we share your data?
For the implementation of the evaluation use is made of external processors such as a
survey company. The data can be passed on to the travel service provider. Depending on
the situation is made this anonymous.

NEWSLETTER
What data do we collect from you?
We collect data including your name and e-mail address.

What do we use the data for?
When you subscribe to the newsletter or are a customer with us, your data will be used to
send the digital newsletter to you. We ask for your name to be the salutation of the newsletter
personalize.

Basis
If you are not yet a customer, we process your data as far as you have given us permission
for the use and / or sending of the newsletter. If you are already a customer, we will send you one
newsletter based on the legitimate commercial interest of the company
sending the most up-to-date travel offer to its customers.

How long do we keep your data
Your data will be kept for these purposes until you log out. Unsubscribe is at the bottom
every newsletter.

With whom do we share your data?
We use an external mail program for sending the newsletter.

BROCHURE
What data do we collect from you?
We collect data including your name, address, place of residence, when requesting a hard copy
brochure. We collect data including your name and e-mail address when applying for one
digital brochure.

What do we use the data for?
When you request a brochure, your data will be used to send it to you.

Basis
We process your data for the execution of the agreement after you have requested us the
send brochure.

How long do we keep your data
Your data will be deleted 1 month after sending as far as the data is not for others
this privacy statement is legitimately used.

With whom do we share your data?
For sending the brochure we use an external mail program (digital) or
an external printer (hardcopy).

COOKIES & PROFILING
What data do we collect from you?
With your permission we collect information about your surfing behavior and your preferences. For this
tracking cookies and scripts are used. We collect your IP address.

What do we use the data for?
This data is used to build up profiles through which we send you targeted advertisements
can show and offers become more relevant to you.

Basis
The data will only be processed on the basis of your consent.

How long do we keep your data
Your profile will be saved no later than 6 months after the last website visit.

With whom do we share your data?
Your profile is stored with an external analytics service.

COMPLAINTS ABOUT THE TRAVEL
What data do we collect from you?
We collect data including your name, the purchased trip, the complaint and other information
which you mention in the complaint.

What do we use the data for?
  • We use the data for internal evaluation of the complaint.
  • If the complaint concerns the execution of the trip, we use the data for feedback to the travel service provider concerned with the request for a response to the complaint.
  • Your data may be used for a legitimate interest of the company or third parties, such as disputes and legal claims, in so far as your interest does not have to prevail.
Basis
We collect your data on the basis of the implementation of the agreement we have with you.
In addition, data is processed on the basis of the legitimate interest of the company
and travel service providers with thorough complaint assessment and complaint handling as far as your interests
should not prevail.

How long do we keep your data
Data relating to the complaint will be kept for up to 2 years after the complaint has been processed.

With whom do we share your data?
If applicable, relevant personal data and data about your complaint will be passed on
to and discussed with the travel service provider, our lawyer and / or insurer and dispute setters.

MEDIATION IN THE INSURANCE REQUEST
What data do we collect from you?
We collect data including your name and address, e-mail address, date of birth, travel period,
desired coverage scope, insurance options.

What do we use the data for?
The data is used to submit the insurance application to the insurer.

Basis
We process this data for the execution of the agreement

How long do we keep your data
Your data will be kept for these purposes until the insurance application has been completed

With whom do we share your data?
We pass on your details to the insurer.

SECURITY
How do we secure your data?
We take all appropriate organizational and technical precautions to your
secure personal data and demands from third parties who process your personal data for us
that they do the same. This means, among other things, that:
  • Access to your personal data is limited to persons who are required to process this data through physical and digital access restrictions.
  • our network, data storage and data transport is protected and, where appropriate, encrypted - according to current security standards.
  • log-in and user activities are logged to detect unlawful processing.
  • we train our employees and stimulate a privacy culture.
  • the privacy policy is evaluated annually for effectiveness.
YOUR RIGHTS
Your rights:
  • You have the right to view your personal data and the right to correct your personal data.
  • You have the right to delete your personal data insofar as
  • these are no longer necessary for the purposes for which they are collected and therefore compatible purposes, or;
  • the processing is based on your consent and you revoke this permission and there is no other legal basis for the processing, or;
  • the processing is based on a legitimate interest of the company or third parties, you object to the processing and your interest prevails over legitimate interests of the company and third parties.
  • You have the right to limit the processing.
  • You have the right to a digital copy of the personal data you have provided us.
  • You have given the right to withdraw permission.
  • You have the right, because of your specific situation, to object to the processing of your personal data insofar as the processing is based on the legitimate interest of the company or third parties.
  • You have the right to object to the use of your personal data for direct marketing purposes including profiling.
  • You have the right to submit a complaint to the Dutch Data Protection Authority.
You can send a request to the e-mail address or postal address below. To help us with your request, you need to be able to identify yourself.

AMENDMENTS
We have to adjust this privacy statement from time to time, in part because of changes to the
website, modified processor purposes, changed working method or due to changing
regulations. We will unilaterally and without prior notice the content of the statements
modify.

QUESTIONS, COMMENTS & COMPLAINTS
If you have questions, comments or complaints about how we handle your personal data, then
we would like to hear from you via the e-mail address below. We respond as soon as possible, but
at the latest within 4 weeks.

RESPONSIBLE FOR PROCESSING
The company below is the controller in the sense of the General
Data Protection Regulation.

COMPANY NAME: Atlas Promotion Tours
ADDRESS: Zandsteenstraat 112, 8084 XN 't Harde

COOKIE POLICY
Cookies are files that a website places on your computer, tablet or smartphone and data
send back to the website that places it. In your Internet browser you can always delete cookies and also set whether you want to accept or block cookies. Below we will explain which
forms of cookies are used on our website.

Cookie name:
Type of cookie: functional / analytical / tracking
lifetime: (no longer than 6 months storage).

Cookie name:
Type of cookie: functional / analytical / tracking
lifetime: (no longer than 6 months storage).

Cookie name:
Type of cookie: functional / analytical / tracking
lifetime: (no longer than 6 months storage).

Functional and analytical cookies
For the website to function properly use is made of functional cookies. To good
to be able to adapt our website to the general wishes and interests of the visitor,
we use analytical cookies. These cookies allow us to look at the website
is used, which pages cause problems for visitors, which are interesting,
and so on. This information is important for us to have a pleasant website experience for you
continue to develop. On the website we measure visitor information with Google Analytics.

Tracking cookies
When you visit our website you will be asked for permission to place tracking
cookies and the use of the information. We use tracking cookies to your preferences
based on your surfing behavior. This allows us to visit after our visit to our website
to show personalized ads. You can visit the website [www.youronlinechoices.com/en/]
learn more about these banners. You can also find this with your browser settings.
You will also find an information icon in the banners that enables you to no longer apply these banners
stand.

Cookies from third parties
When using our website, other parties [such as facebook / twitter] may place cookies after
you have agreed to this. For the explanation of these cookies we refer to privacy and
cookie statement from these parties.

Advertising cookies - if applicable
On the website we show advertisements from other parties. Cookies are placed for this
keep track of how many visitors click on the ad and whether there are orders through the ad
take place.

Affiliate parties
We work together with various parties that assist us in advertising. The privacy
accountability lies with these parties. Read their privacy statement for more information. Of course
we would like to inform you about these collaborations. No personal information will be provided
of you by us with these parties shared.

More information about cookies can be found on the website of the consumer association:
Share by: